« We have more impact in our prospecting and
in our conquest pitch with
e-merchants! «
Gerald Lacipiere has been Country Manager France for SendCloud since 2017, when the Dutch company decided to expand in earnest from the 9th arrondissement of Paris. Here he takes a few minutes to explain why he chose Mixdata to support SendCloud’s prospecting and growth in France.
Could you tell us more about SendCloud and what it does?
GL: SendCloud was founded in 2012 by 3 e-merchants.
In France, SendCloud launched at the end of 2016 and the subsidiary was set up in Paris in August 2017. A team of 12 people is on hand to support French e-merchants.

SendCloud’s goals and promises:
The main aim is to support European e-merchants in their growth. We offer them a turnkey online shipping service. Our vision is to weave a network of carriers across Europe to make it easier for our customers to ship, but also to handle their parcel returns.
A few figures to go further:
- We are currently established in 5 countries in Europe.
- We offer a panel of 18 partner carriers.
- A team of 80 people across 3 sites actively helps optimise the shipping processes of our 10,000 e-merchant customers.
What are the typical profiles of your customers, or of the prospects you’re looking for?
GL: We work exclusively with e-merchants who sell their products on online stores such as PrestaShop, WooCommerce, Magento or Shopify, or on marketplaces such as Amazon or eBay.
We currently target SMEs and key-account customers.
E-merchants with several online stores or marketplaces are particularly interested in our solution. We let them centralise all their orders on a single interface.
Why did you choose Mixdata?
GL: We had tried other tools before, but they didn’t convince us. They were too incomplete. As a result, the leads we downloaded were rarely usable: stores too small or closed, limited databases, or incorrect information.
For you, what are the main benefits of the solution Mixdata offers?
GL: During the Mixdata presentation we particularly appreciated the reliability of the information returned.
We were interested in the data gathered on the companies themselves.
What’s more, the number of filters available to refine the search allowed us to obtain an optimal result.
A final word!
GL: We’re satisfied with the leads we’ve exported so far, because we’re able to gain a better understanding of the prospected lead ahead of the call.
This gives us more impact in prospecting in general and in our pitch. All thanks to the amount of information returned.
We can now target companies with several online stores. So we’re dealing with companies whose shipping volume is larger… which is a real plus for our sales teams!
For more information about SendCloud, head over here www.sendcloud.fr
For more details on what Mixdata can offer around the target of French e-merchants, take a look at the article here
And you? What could you do with our data?
Feel free to get in touch with our sales team to find out more…
